Category archives: Technology

Robert Deignan: Sharing His Entrepreneurial Knowledge on Customer Service Value

Contrary to that of any other aspiring professional who may only ponder about their future endeavors, Robert Deignan possessed the willpower to not only pursue, but to fulfill his passions and entrepreneurial objectives. His childhood upbringing in his hometown of Fort Lauderdale, Florida as a devout football player is what ultimately opened doors to educational opportunities that eventually nurtured his passion for business. Following his graduation from Purdue University in 1995 with a degree in Business Management, Robert Deignan made it a priority to first accomplish his lifelong desire to play professional football. Nevertheless, out of sheer passion, Deignan pushed himself to have the privilege to play in the NFL for the Miami Dolphins and the New York Jets for a period that lasted from 1997 to 1998.

 

Moreover, after Deignan felt that he had reached his professional objectives in the sport of football, he chose to move on to his second interest at heart—business. Upon delving into entrepreneurship with the debut of his first project (Fanlink, Inc.) and his authoritative role as Executive Vice President for (iS3) for nine years, Deignan formulated solutions and strategies that furthered prepared him for the successful development of ATS Digital Services in 2011. The Boca Raton, Florida based company was co-founded by Robert Deignan to fill the void of convenience in the customer service industry by applying the use screen-sharing technology to remotely resolve customer’s technical issues with their computer devices. As CEO, Robert Deignan assures that customer satisfaction and trust will forever remain the number one concern for the company whereby such implementation has allowed the company to receive global recognition through its app certification.

 

Therefore, with the success of his company in play, Robert Deignan has endowed the right to provide business advice. According to Deignan, SaaS companies should uphold the importance of customer service investment above all other companies because they need to maintain an excellent company-customer relationship for the sake of maintaining their business profit. As related by Deignan, SaaS companies don’t make a direct profit form their products because they actually have an intangible service to market that is only made valuable to the company if customers remain with the company for a long period of time. For SaaS companies, Deignan mentions that the smartest thing to do would be to build the company’s brand around a quality investment in excellent customer service.

 

https://ideamensch.com/robert-deignan/

Gregory James Aziz Drives National Steel Car To New Heights

1National Steel Car has grown from a simple idea built in the early 1900s to a global entity that has become the largest producer of steel railway cars in North America. National Steel Car specifically produces railroad cars that are created to move freight throughout North America. The company is the result of a joint venture by twelve prominent businessmen in Hamilton, Ontario. At the time the company was founded, the railroad business was growing at an incredibly rapid pace. It was the equivalent of today’s tech boom. The businessmen saw Hamilton as the perfect place to bring Canada into the realm of building railroad cars and also decided to focus specifically on freight cars.

 

One hundred years later National Steel Car has flourished. The company is not only the largest producer of railroad cars designed for freight in North America, but it is also a worldwide leader. National Steel Car is globally recognized for the quality of the railcars built by the company as well as providing a level of customer service that can’t be matched in the industry. Quality and customer service are two items that National Steel Car’s leadership puts above all else.

 

Gregory James Aziz leads National Steel Car as the company’s Chief Executive Officer. He joined the company more than two decades ago. How he came into a leadership capacity is actually an interesting story and a testament to his skills as a business leader. He was working as an investment banker in New York City and National Steel Car was one of his clients. During the time he worked with them they became so highly impressed by James Aziz that they eventually asked him to take on a leadership role with National Steel Car. He accepted, and Gregory James Aziz and his leadership team have built the company into the entity that it has become today.

James Aziz believes that a strong team produces the best quality of products and becomes a leader in the industry. In fact, over just four short years he grew the company’s employee base from 600 people to nearly 3,000 people. The investment in employment paid off handsomely in terms of company growth. During the same four years, National Steel Car went from producing around 3,500 steel freight cars each year to more than 12,000 steel railway cars. This growth led to National Steel Car becoming the largest producer of steel railway freight cars in all of North America. See This Page for additional information.

Source: https://www.steelcar.com/Greg-Aziz-welcome